B999 Terms and Conditions – Platform Rules and Member Responsibilities

1. Acceptance of Terms

By accessing or using the b999 platform at b999.bar, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. These terms apply to all visitors, registered members, and anyone who interacts with any part of the platform, including the sports betting section, live casino, slots, cricket betting, and game lobby.

These terms should be read alongside the b999 Privacy Policy and Responsible Gaming page, both of which form part of the overall agreement between you and the platform. If there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.

2. Eligibility and Age Requirement

The b999 platform is for adults only. You must be at least 18 years of age to register an account or use any section of the platform. This requirement is strictly enforced. By registering, you confirm that you are 18 or older and that you are legally permitted to participate in online gaming activities in your jurisdiction.

B999 does not permit access by minors under any circumstances. If we have reason to believe that a member is under 18, the account will be suspended immediately pending verification. Any activity conducted on an account belonging to a minor will be considered a breach of these terms.

Members in Bangladesh are responsible for understanding whether their participation in online gaming is consistent with applicable local laws. B999 does not provide legal advice, and it is each member's responsibility to ensure their use of the platform is lawful in their location.

3. Account Registration

To access the full b999 platform, you must register an account by providing accurate and complete information. This includes your name, date of birth, contact details, and any other information requested during the registration process. You must not provide false, misleading, or incomplete information at any stage.

Each person may hold only one account on the b999 platform. Creating multiple accounts — whether under the same identity or different identities — is a breach of these terms and may result in all associated accounts being suspended or permanently closed.

B999 reserves the right to request identity verification documents at any time. This may include a government-issued ID, proof of address, or other documentation. Failure to provide requested documents within a reasonable timeframe may result in account restrictions.

4. Account Security

You are solely responsible for maintaining the confidentiality of your b999 account credentials, including your username and password. You must not share your login details with any other person or allow anyone else to access your account.

If you suspect that your account has been accessed without your authorisation, you should contact b999 support immediately at [email protected]. B999 cannot be held responsible for losses resulting from unauthorised access to an account where the member has failed to take reasonable steps to protect their credentials.

You should use a strong, unique password for your b999 account and avoid using the same password across multiple platforms. If your device is shared with others, ensure you log out after each session and do not save your credentials in a shared browser.

5. Platform Use and Conduct

Members must use the b999 platform in good faith and in accordance with these terms. The following conduct is strictly prohibited:

• Using automated tools, bots, scripts, or any software to interact with the platform in a way not intended for regular members.
• Attempting to manipulate game outcomes, exploit technical errors, or take advantage of system vulnerabilities.
• Engaging in any form of fraud, collusion, or dishonest activity on the platform.
• Using the platform for any purpose other than personal entertainment.
• Providing false information during registration or at any subsequent point.
• Allowing a third party to operate your account on your behalf.

B999 reserves the right to investigate any activity that appears to breach these conduct rules. Where a breach is confirmed, the platform may suspend or permanently close the account and withhold any associated balance pending review.

6. Deposits and Withdrawals

Members may fund their b999 account using the payment methods available on the platform at the time of deposit. All deposits must come from a payment source that belongs to the registered account holder. Third-party deposits are not permitted.

Withdrawal requests are processed in accordance with the platform's standard procedures. Processing times may vary depending on the payment method selected and the volume of requests being handled at any given time. B999 does not make representations about specific processing speeds, and members should not rely on funds being available within a fixed timeframe.

B999 may request verification documents before processing a withdrawal. This is a standard procedure and applies to all members. Providing accurate documentation promptly will help avoid unnecessary delays.

7. Gaming Rules and Outcomes

Each section of the b999 platform — including sports betting, cricket betting, live casino, and slots — operates according to its own specific rules. These rules are made available within each section and members are expected to familiarise themselves with them before participating.

All outcomes on the b999 platform are determined by chance or by the results of real-world sporting events. B999 does not influence, manipulate, or predetermine any outcome. In the event of a technical error or system fault that affects a game or bet, b999 reserves the right to void the affected activity and return the relevant stake to the member's account.

Disputes regarding game outcomes or bet settlements must be raised with b999 support within a reasonable period of the event in question. B999's decision on disputed outcomes is final once the review process has been completed.

8. Responsible Gaming

B999 is committed to supporting responsible gaming among all adult members. The platform provides tools to help members manage their activity, including the ability to set deposit limits, session time reminders, and self-exclusion options. These tools are accessible through your account settings after signing in.

Members are encouraged to approach gaming as a form of entertainment with a defined budget, not as a way to generate income or recover previous losses. If you feel that your gaming habits are becoming difficult to control, we strongly encourage you to use the self-exclusion feature and to seek support from appropriate organisations in Bangladesh.

Full guidance on responsible gaming practices, warning signs, and support resources is available on the Responsible Gaming page. All members — particularly those new to online gaming — are encouraged to read this page before participating in any section of the platform.

9. Suspension and Termination

B999 reserves the right to suspend or permanently close any member account at its discretion, including where:

• A member has breached any part of these Terms and Conditions.
• A member has provided false or misleading information during registration or verification.
• Fraudulent, abusive, or suspicious activity has been detected on the account.
• A member is found to be under 18 years of age.
• A member has requested self-exclusion through the responsible gaming tools.

Members may also close their own account at any time by contacting b999 support. Upon account closure, any pending activity will be settled in accordance with the applicable rules, and any remaining balance will be returned to the member subject to verification requirements being met.

10. Limitation of Liability

B999 provides the platform on an "as available" basis. While we aim to maintain consistent access and performance, we do not guarantee that the platform will be available at all times or free from technical interruptions. Scheduled maintenance, unexpected outages, or connectivity issues may occasionally affect access.

To the extent permitted by applicable law, b999 is not liable for any indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from technical faults, delays in processing, or decisions made based on information displayed on the platform.

Nothing in these terms limits liability for matters that cannot be excluded under applicable law, including liability for fraud or personal injury caused by negligence.

11. Privacy and Data

B999 collects and processes personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. The Privacy Policy explains what data is collected, how it is stored, how long it is retained, and under what circumstances it may be shared.

Members have the right to request access to their personal data, to request corrections, and to request deletion of their data subject to legal and operational requirements. Requests of this nature should be directed to [email protected]. The full Privacy Policy is available on the platform.

12. Changes to These Terms

B999 may update these Terms and Conditions from time to time to reflect changes in platform operations, legal requirements, or industry standards. When material changes are made, the "last updated" date at the top of this page will be revised accordingly.

It is your responsibility to review these terms periodically. Continued use of the b999 platform after an update has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

13. Contact Information

If you have questions about these Terms and Conditions or need to raise a concern related to your b999 account, you can contact the support team by email. The support address is listed in the footer of this page and throughout the platform.

For responsible gaming support, account closure requests, or data-related enquiries, please include relevant details in your message so the team can assist you efficiently. Response times may vary depending on the volume of enquiries being handled.